Start-ups and small businesses

We know what it's like when you're starting a business.  There's so much to do and think about and it can quickly become overwhelming.  First and foremost on your list should always be "how do my customers contact me?".

Different professions call for different methods of communication, but the one key area will always be the telephone.  Whether it's a landline or mobile, if a customer wants to talk you need to be ready.  Here at Litenet we know a thing or two about phones and phone systems.  Whether you're just starting out or experiencing your first growth spurt, we can assist you on your journey and advise you on topics such as:

• Inbound Number - Do you want a local number? a number in your nearest major city? a non-geographical number?  A free-phone number?  Or, maybe even a premium rate?  The choice is yours and we can help you.  Maybe you just want a local appearance routing straight to your mobile, we can do that!  

• Telephone systems - How do you want your incoming calls routed?  Do you need an auto attendant to give the caller options?  You can have that.  Do you want unanswered calls to go to a specific person, a mobile perhaps?  We can help design your call flow to ensure that a caller is always directed to an endpoint, not just left ringing with no answer.

• Answering services - There are many of them out there, some with specific fields of expertise, some that will take a message, some that will carry out a specific action.  We can help you identify which is right for your business and arrange your calls to flow there dependant on time/day, busy periods, holidays or manual overrides controlled by YOU!

• Mobiles - We all start off with a mobile.  Sometimes it is all we need!  Our business tarrifs are very competitive and save you the hassle of dealing with the networks yourselves.  We can offer huge data bundles for those of you who spend most of your time in the field, inclusive minutes, international roaming bundles and a whole host of other options.  We can offer connections to all the main networks and with varying lengths of contract.  We can supply SIM only connections as well as the latest handsets.

• Internet Connectivity - Residential Broadband is fine for most situations, but a business needs reliability and high availability.  A business Broadband service offers an elevated service level, meaning a fault will be fixed much quicker than on a normal line.  If your business is particularly data intensive then a leased line ethernet connection might be the way to go.  See our blog post for some thoughts on this click here

A well chosen number, correctly handled and with the right technology behind it can make a massive difference to the way customers perceive your business. A business that presents a good looking number (eg. 01201 200 200) will come across as more professional than one that advertises a mobile number or one that looks like somebody's home phone (eg. 01201 153 875).